In an increasingly complex environment where members expect more from their super, our specialist consulting services can help.

Why us?

Specialist consulting for super funds

Super is complex. With our ever changing regulatory, competitive and economic environments, combined with millions of Australians entering retirement in the coming years, your needs, and the needs of your members are rapidly changing. Is your fund ready to meet those changes and deliver for your members?

Working Australians miss out on billions of dollars of super they’ve earned through under and non-payment. Your fund can play a vital role in helping your members recover that unpaid super and achieve better retirements. Do you know if your members are affected?

IFS has been working with super funds to help them help their members for almost 3 decades. We understand super, we understand your needs, the needs of your members and the challenges you face. Our specialist teams can help you answer your questions, find and deliver the right solutions for your members.
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What we offer

As a trusted partner to super funds for almost 3 decades, we bring to bear our deep expertise, collective scale and integrity, to help you find, create and deliver the solutions that matter, and deliver outcomes for your members. From solution design to assembling the best vendors in the market – we can help you.

IFS is not just another service provider. We create deep partnerships with our partners, to understand your needs, your goals and ambitions for your members. We are purpose driven, and believe that your success is our success.

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Our unique experience, collective viewpoint and purpose-driven integrity allows us to provide you with tailored, practical and actionable advice that you can trust.

  • Risk and compliance practices

  • operating and advice model transformation

  • vendor procurement and management

  • go-to-market service propositions and member communications

  • member education models

  • unpaid super recovery programs

  • automated unpaid super data matching

  • employer communication.

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Together, we can co-create bespoke solutions to empower your financial help, education and advice services to your members, and positively engage with employers to recover the super your members have earned through:

  • Member education

  • General, simple, intrafund and comprehensive financial advice

  • Robo and hybrid digital advice solutions

  • data analytics to identify issues and solutions

  • employer health checks and engagement programs

  • specific employer super shortfall initiatives, such as health checks or education

  • optimise unpaid super recovery processes, at scale.

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Solutions and execution

Through our experience and scale, we can help you rapidly respond to issues to serve your members. Our practical, hands-on approach makes us a valuable partner in uncertain times.

  • deploying support staff into your call centres and admin teams when unanticipated or volatile member service needs arise, like those during a pandemic, natural disasters or integration of fund mergers.

  • Creating rapid, focused financial advice teams to address acute member issues like investment switching during market volatility or super early release.

Learn more about our consulting services

Our unique advantage

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A specialist

Work directly with the experts in your field. We know super, we understand your challenges and we share your member focus. We bring insights and experience  from our network of super fund partners.

This makes our team the ideal partner to help fill a knowledge or capability gap. Working together, we can help you solve for your members, and make the complex simple.

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A proactive partner

We’ve always taken a hands-on approach to co-develop solutions. From strategic advice, to vendor selection and project management, we’ll help you build, implement and optimise the right model for your members.

We bring the knowledge, and integrity to give you the real story – every time, so that you can deliver for your members.

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A focused problem-solver

We share your goal: to help your members retire with confidence and dignity. We advocate for what’s right, and we do the right thing – always.

Our focus is on helping you achieve the best outcomes for your members – and we aren’t afraid to think outside the box, challenge conventions and be a voice for positive and purposeful change.

Put our unique skills and expertise to work for your fund.
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